Frequently Asked Questions
Everything you need to know about our premium timepieces and services.
What materials are used in the construction of your watches?
Our timepieces are crafted using high-grade stainless steel, scratch-resistant sapphire crystal, and premium leather or metal bands to ensure durability and a luxury aesthetic.
How long does shipping take and is it insured?
Standard shipping typically takes 3-7 business days. All orders are fully insured during transit and require a signature upon delivery to ensure your investment arrives safely.
Are your watches water-resistant?
Yes, most of our models are water-resistant up to 5 ATM or 10 ATM. We recommend checking the specific product description for the exact depth rating of your chosen model.
What is your return policy for luxury timepieces?
We offer a 30-day return policy for items in original, unworn condition with all protective films and packaging intact. Returns must be authorized through our customer service portal.
Do the watches come with a manufacturer warranty?
Every watch includes a 2-year limited warranty that covers internal movement defects and manufacturing flaws from the date of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure financing options through Affirm for qualifying purchases.